Customer Support

For any questions or concerns, please contact us at:

Phone: 626-287-1994

Text: ‪626-765-5624

E-Mail: [email protected]

Instant Message: Facebook Messenger

1 Hours & Shopping
1.1 What are your store hours?
1.2 What if I cannot make your store hours?

Although we are offering limited walk-in store hour, we are offering extended hours for in-store appointments and virtual appointments. Appointments are our recommended method to support social distancing. 

 

You may book here: www.ckwuniforms.com/service/welcome

 

Appointments Hours: 

Tuesday & Thursday: 11am-6pm

Wednesday & Friday: 9am-4pm

Saturday: 9am-1pm

Sunday & Monday: 12pm-3pm (until August 30, 2021)

 

2 Returns & Exchanges
2.1 What is your exchange & return policy?

Return Policy

Merchandise May Be Exchanged or Returned for Store Credit Only

Must be:
* Within 45 Days of Purchase
* Not Worn, Washed, or Altered
* With the Original Price Tag Attached

Please note special orders and items with name embroidery are final sale and cannot be exchanged or returned. 

 

2.2 How do I process an exchange or return?

We have a few ways to start the process on an exchange: 

  1. You may fill out this form: Exchanges & ReturnsRecommended Method 
  2. You may call us at (626) 287-1994
  3. You may email us at: [email protected]
3 Sales
3.1 Do you offer sales?

Yes! Our annual 20% off in-stock sale is always the first 2 weeks of April. We offer various pop up sales during the year. 

3.2 How can I be notified about sales?

The best way to be in the know about our sales is to:

1) Follow us on social media (Facebook & Instagram) @ckwschooluniforms1

2) Subscribe to our newsletter: https://www.ckwuniforms.com/community/subscribe-to-our-newsletter/